LetsRide Frequently Asked Questions

LetsRide is a motorcycle riding platform that helps riders connect with others, create and join rides, plan routes, communicate with participants and manage their riding history.

LetsRide is for all types of motorcyclists, including road, adventure, enduro, touring and track-day riders.

It is designed for solo riders looking for company, groups organising rides and experienced riders hosting rides for the wider community.

LetsRide is launching initially in Australia, but riders can use the app globally. We plan to expand our regional presence over time.

LetsRide is available on Web, iOS, and Android. For the best ride-planning experience, we recommend using the web version to organise your rides. The larger screen makes route planning, adding stops and managing ride details easier. Use the mobile app to access your rides and navigate while you are on the road.

Yes. The Solo Rider membership is free and includes the essential features needed to connect with riders, create rides, join rides and participate in the LetsRide community.

Solo Rider includes:

• Creating and joining rides
• Connecting with other riders
• Ride chat and messaging
• Navigation
• Public ride access
• Public ride creation
• Ride notifications
• The last 10 completed rides in Ride History

Legend Rider is the premium membership for riders who want the complete LetsRide experience today, and as the platform evolves. It includes every current feature and all future features introduced to LetsRide.

Legend Rider includes features such as:

• GPX import
• GPX editing
• GPX export
• A fully customisable Ride Library
• Recreating rides from history
• Private rides
• Offline navigation
• GPS Navigation Log
• Unlimited ride history
• Creation of Multiday Rides
• Premium rider identity features
• Advanced rider reputation features
• Early access to selected new features

Solo Rider is free.

Legend Rider is:

• A$17.99 per month
• A$149.99 per year

Every new membership includes a two-weeks free trial.

You can manage or cancel your subscription through User Settings.

Subscriptions are generally non-refundable after payment because every member receives a two-weeks free trial. Cancel during the trial period to avoid being charged.

A LetsRide Foundational Rider, or LFR, is one of the early riders who helped shape LetsRide before its public launch.

Their feedback, testing and support helped turn LetsRide into a platform ready for the wider riding community. LFR status is our way of recognising the riders who were there from the beginning.

Eligible beta testers can secure LFR status by subscribing to the annual Legend Rider membership on launch day. LFRs receive the exclusive Foundational Rider identity and a fixed annual membership rate of A$79.99 for as long as their subscription remains continuously active.

LFR status is limited to this founding group. By joining on launch day, you become part of LetsRide’s history and help shape where the platform goes next.

You can create a ride from the web app or mobile app by adding details such as:

• Ride name and description
• Ride type
• Difficulty
• Date and stand-up time
• Meeting point
• Stops and destination
• Maximum number of riders
• Audience and privacy settings

LetsRide currently provides three ride visibility options:

• Friends: visible to your LetsRide connections
• Private Ride: visible only to invited riders
• Public Ride: visible to registered LetsRide users

No ride or rider information inside LetsRide is publicly visible to people who do not have a registered account.

Yes. Riders can leave a ride after joining.

A host can also remove a rider from a ride when necessary.

Changes to the route, meeting point, departure time, stops or other ride details are synchronised automatically with LetsRide.

All riders who have joined the ride receive a notification. On the day of the ride, riders can open the Ride Card and navigate the latest version of the planned route.

Yes. GPX import is available to Legend Riders.

Yes. Legend Riders can edit imported routes within LetsRide.

Yes. GPX export is available to Legend Riders.

When installing the app, users will be prompted to download the Australia map, which is approximately 1.1 GB.

The map supports route planning and navigation when connectivity is limited.

You need to provide:

• Name
• Date of birth
• Email address
• Mobile number

Yes. LetsRide is available to users aged 16 and over.

Age verification is required during registration.

Location data is used during navigation.

You can also select your state in User Settings. This helps LetsRide filter Public Rides available in your selected state.

Your account data is deleted.

Messages and communications inside other chat rooms may remain available, but your username will be replaced with a generic term. Your username is the primary identity used by riders inside LetsRide.

Solo Riders can access their last 10 completed rides.

Legend Riders can retain access to their completed ride history indefinitely while their membership remains active.

Contact support@motosoft.com.au and include relevant evidence, such as screenshots and a clear description of what happened.

Email support@motosoft.com.au with the details of the issue or suggestion. Screenshots and screen recordings are helpful.